Shipping policy
Shipping Policy
Order Processing Time
All orders are processed and shipped within 1β2 business days after payment has been received. Orders are not processed or shipped on weekends or public holidays.
Delivery Times
Delivery usually takes 8-9 business days, depending on the destination country and local delivery services. In rare cases, delays may occur due to customs clearance or high shipping volumes.
Shipping Costs
Shipping costs are clearly displayed at checkout. For orders above a certain amount, we may offer free shipping (details will be shown during the checkout process).
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package online at any time.
Customs, Taxes and Duties
All customs duties, taxes, and fees for international deliveries are covered by us. You will not incur additional charges beyond the checkout price.
Delays
We are not responsible for delivery delays caused by customs, natural events, or unforeseen circumstances with the shipping carriers.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is correct and complete. The customer is responsible for failed deliveries due to incorrect or incomplete information.
Contact
If you have any questions about shipping or your order, please contact us at:
Email: support@shopmelow.com